The most challenging aspect of employee training is that it requires a time investment without an immediate contribution to staff KPIs in short quarters. Recognizing this, I identified three key elements for creating effective training programs. Beyond providing incentives such as prizes and announcing awards, it's crucial to allow for time flexibility. Considering everyone's unique daily work routines and varying resting periods, flexibility is essential.

 

However, the most critical factor is making the training experience engaging and enjoyable – turning the "broccoli" into something sweet and tempting! By incorporating creative formats and social elements, such as small competitions, we can foster genuine interest for learning. In this approach, training becomes more than just a part of work; it becomes an opportunity for relaxation and fun.